Fresher hiring for Air Ticketing Agent

As an Air Ticketing Agent in Kolkata, you will play a crucial role in assisting customers with their travel needs. You will be responsible for ticket bookings, handling customer inquiries, and providing excellent service to ensure a smooth travel experience.Key Responsibilities:- Manage Ticket Reservations: Process customer requests for flight bookings and cancellations, ensuring accuracy in ticket details.- Assist Customers: Provide guidance to travelers concerning flight options, itineraries, and travel policies to help them make informed decisions.- Handle Payments: Manage financial transactions related to ticket purchases, ensuring all payments are secure and properly recorded.- Coordinate with Airlines: Communicate with airline representatives for any booking issues or requests, ensuring timely resolutions for customers.- Maintain Records: Keep accurate records of bookings and customer interactions in the system, which helps in tracking inquiries and resolving complaints.Required Skills and Expectations:- Communication Skills: Strong verbal and written communication skills are essential for interacting with customers and airlines effectively.- Customer Service Orientation: A friendly and helpful attitude is important to provide excellent service and address customer concerns.- Attention to Detail: Being meticulous in your work will help you reduce errors in bookings and ensure customer satisfaction.- Basic Computer Skills: Familiarity with ticketing software and basic computer operations is required to process bookings and handle inquiries.- Problem-Solving Abilities: Good analytical skills will help you resolve issues and address customer complaints in a timely manner. Applicants should be recent school graduates (10th pass) and have a proactive approach to learning and adapting in a fast-paced work environment.Experience0 - 1 YearsNo. of Openings45Education10th PassRoleAir Ticketing AgentIndustry TypeHotel / Travel / Airline / HospitalityGender[ Male / Female ]Age Limit18 - 38 Yrs.Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeBenefits includeFlexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way CabFace Interview Locationkolkata