Customer Assistance Manager - Personal Loan Hardship Assistance

Customer Assistance Manager_Personal Loan-Hardship Assistance Unit_Nashik - Responsible for managing customer assistance related to personal loan hardship cases. - The role involves handling customer queries, providing support and solutions for loan hardship situations. - Requires strong communication and problem-solving skills to assist customers effectively. - The position is based in Nashik and focuses on personal loan products. - The candidate should be experienced in customer support within the banking or financial services sector. - Ability to manage sensitive customer issues with empathy and professionalism is essential. - Coordination with internal teams to resolve customer hardship cases is expected. - The role demands good organizational skills and attention to detail. - Candidates should be adept at managing multiple customer cases simultaneously. - The job requires a proactive approach to customer service and assistance.