Hiring Freshers || Collection Agent

We are seeking a Collection Executive who will play a crucial role in managing and collecting outstanding payments from customers. This position is based in Ghansoli and is open to freshers with a minimum educational qualification of 12th pass. You will work full time from our office.Key Responsibilities:- Contact Customers: Reach out to customers via phone or email to remind them about overdue payments and resolve any issues they may have.- Maintain Records: Keep accurate records of all communications and payments received to ensure transparency and accountability.- Follow Up: Conduct regular follow-ups on pending payments to encourage timely settlement, ensuring a steady cash flow for the company.- Negotiate Payments: Work with customers to negotiate payment terms that work for both parties while maintaining a positive relationship.- Report Issues: Identify and report any payment disputes or issues to your manager promptly for further action.Required Skills and Expectations:- Strong verbal communication skills are essential. You must be able to explain payment-related issues clearly and professionally.- Basic computer knowledge is required, including familiarity with spreadsheets and data entry.- A customer-oriented mindset is crucial, as building good relationships with clients will help in collecting payments effectively.- Basic negotiation skills are important to handle customer queries and resolve payment concerns amicably.- Being detail-oriented will help in accurately tracking payments and communications, ensuring no follow-up is missed.ExperienceFresherNo. of Openings100Education12th PassRoleCollection ExecutiveIndustry TypeCall Centre / BPO / ITES / LPOGender[ Male / Female ]Min Age18 Yrs.Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeBenefits includePFFace Interview LocationGhansoli, Navi Mumbai