Customer Support Executive

 Listening to our B2B Customer’s concerns and handling product related complaintsorqueries on TAT basis. Contribute ideas to resolve customer problems to improve productivity. Maintain and update customer documentation as needed. Handle customer complaints, provide appropriate solutions and alternatives withinthe timelimits; follow up to ensure resolution. Actively listen to the concerns with a Solution Oriented approach. Manage transactions over CRMNOTE -1. Exciting Work Culture at Product Based Firm 2.Male Candidates are preferred. 3. Salary - 16k (FRESHERS) upto 23k inhand (Depending upon experience)4. 6 day working with rotational week offs (DAY SHIFT - Any 9 hours) 5. Overtime pay and Medical Benefits 6. Full time Work from Office Role 7. Upskilling and continual education 8. Office Location - AltF Coworking Suncity Success Tower, Golf Course Ext Rd, Sector 65, Gurugram, Haryana 122005