Customer Acquisition Associate - Fresher

About the job:Key responsibilities:

1. Handle customer queries and provide effective solutions.

2. Resolve customer complaints professionally and efficiently.

3. Maintain accurate customer records and updated CRM systems.

4. Provide information regarding products, services, and company policies.

5. Follow up on customer concerns to ensure timely resolution.

6. Maintain quality standards and achieve performance targets.

7. Ensure customer satisfaction through effective communication and problem-solving.Who can apply:Only those candidates can apply who:are from Mumbai onlySalary:₹ 3,51,000 - 4,02,000 /yearExperience:No experience requiredDeadline:[hidden]:59:59Other perks:5 days a week, Cab/Transportation facilitySkills required:MS-Office, English Proficiency (Spoken) and English Proficiency (Written)Other Requirements:1. Good communication and interpersonal skills.2. Basic computer knowledge and typing skills.3. Ability to handle customer queries and complaints professionally.4. Strong problem-solving and listening skills.5. Customer-focused attitude with a positive approach.6. Ability to work in a team and meet performance targets.7. Flexibility to work in rotational shifts, if required.8. Freshers and experienced candidates can apply.About Company:Wehire Talent Solutions is an HR recruitment company situated in Kandiwali West, Mumbai. We help candidates to help them find the ideal job.

Responsibilities

Key responsibilities:

1. Handle customer queries and provide effective solutions.

2. Resolve customer complaints professionally and efficiently.

3. Maintain accurate customer records and updated CRM systems.

4. Provide information regarding products, services, and company policies.

5. Follow up on customer concerns to ensure timely resolution.

6. Maintain quality standards and achieve performance targets.

7. Ensure customer satisfaction through effective communication and problem-solving.