Customer support executive

Job Title: Customer Support Executive – Voice ProcessLocation: Bangalore (On-site) Experience: 0 to 2 years Job Type: Full-timeJob Description:We are hiring enthusiastic and customer-focused individuals for a Customer Support – Voice Process role. If you have excellent communication skills in English and Hindi and a passion for helping people, this is the right opportunity for you!Key Responsibilities:Handle inbound and outbound calls to resolve customer queries or concerns.Maintain a positive, empathetic, and professional attitude toward customers at all times.Understand customer issues and provide accurate and timely solutions.Update customer records and follow up on open tickets/cases.Escalate complex issues to the appropriate department when required.Requirements:0 to 2 years of experience in customer service, BPO, or a voice process role (Freshers are welcome).Fluent in English and Hindi – both verbal and written.Basic computer knowledge and typing skills.Ability to work in a fast-paced environment.Strong listening, problem-solving, and interpersonal skills.Shift: Rotational Day Shifts (No Night Shift)Working Days: 6 days a week (1 rotational week off)Salary: ₹15,000 – ₹22,000/month (Based on experience and interview performance)Location: Bangalore (Candidates must be open to work from office)