Network Support Engineer

Roles and Responsibilities :

Monitor OT network infrastructure and connectivity.

First-level troubleshooting of switches, routers, firewalls and access points. \

Troubleshoot network connectivity between PLC, SCADA, HMI and servers.

Monitor network alerts and incidents. Check LAN/VLAN connectivity and port status.

Perform basic troubleshooting using ping, tracert/traceroute and network diagnostic tools.

Coordinate with L2/vendor for complex incidents.

Maintain OT network documentation, asset details and port mapping.

Follow approved change and incident management procedures.

Support preventive maintenance activities. Maintain shift handover and daily operational reports.

Follow OT cybersecurity and access-control procedures. .