BPO Telecaller

Job highlights

• Annual Bonus, PF, Internet Allowance, Laptop, ESI (ESIC)Job DescriptionMake Outbound Calls: Contact prospective clients to introduce company products, services, or special offers using pre-defined scripts.Handle Inbound Calls: Respond to incoming customer queries, resolve issues, and provide accurate information.Lead Follow-Up: Track and follow up on leads generated through marketing campaigns to convert prospects into sales.Data Management: Accurately update customer records, feedback, and interaction logs within the CRM (Customer Relationship Management) system.Target Achievement: Meet or exceed daily, weekly, and monthly quotas for call volume, lead generation, or closed sales.Product Knowledge: Stay updated on all features and benefits of the offerings to tailor pitches effectively. Show moreJob roleWork locationFirst Floor, L/S - 94, Near Kartik Oraon Chowk, Harmu Housing Colony, , Ranchi, Jharkhand 834002, India

Make Outbound Calls: Contact prospective clients to introduce company products, services, or special offers using pre-defined scripts. Handle Inbound Calls: Respond to incoming customer queries, resolve issues, and provide accurate information. Lead Follow-Up: Track and follow up on leads generated through marketing campaigns to convert prospects into sales. Data Management: Accurately update customer records, feedback, and interaction logs within the CRM (Customer Relationship Management) system. Target Achievement: Meet or exceed daily, weekly, and monthly quotas for call volume, lead generation, or closed sales. Product Knowledge: Stay updated on all features and benefits of the offerings to tailor pitches effectively.