Executive-Retail Operations (Loss Prevention)

Key Responsibilities

Conduct store audits for stock, cash, consumables, and documentation as per defined schedules.Identify and report inventory discrepancies, pilferage, or non-compliance issues.Ensure strict adherence to cash management, stock transfer, and billing SOPs.Perform surprise checks and ensure adherence to company security and operational policies.Analyze shrinkage data, identify trends, and coordinate root cause analysis and corrective actions.Monitor CCTV footage, access controls, and high-risk transactions for any irregularities.Train store staff on loss prevention awareness and SOP compliance.Prepare and share detailed audit reports with actionable recommendations.Support investigations and coordinate with HR for disciplinary closures.

Key Skills & Competencies

Strong understanding of retail operations, audits, and inventory controlAnalytical and detail-oriented mindsetHigh integrity and confidentialityProficiency in MS Excel / Google Sheets and audit documentationStrong communication and coordination skills

Qualifications & Experience

Graduate in Commerce / Business Administration or related field25 years of experience in Retail Audit, Loss Prevention, or Store OperationsExperience in multi-store audits or regional retail chains preferred

Key Performance Indicators (KPIs)

Shrinkage % reduction vs previous auditTimely submission and quality of audit reportsClosure rate of identified non-compliancesImprovement in store SOP adherence scores .