ServiceNow Analyst

ServiceNow Analyst Must have: Basic ServiceNow configuration/management experience, ITSM ticketing (incident/ticket resolution)Must have: Experience with at least one — CSM (Customer Service Management) or HRSD (HR Service Delivery)Good to have: Full-scale IT Service Desk experience across multiple departments (HR, Sales, Finance)Good to have: Service Catalog & Workflow experienceGood to have: Security (ACL, Security Rules, Security Zones)