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Customer Relationship Manager

RCJ Employ HR Services LLP Verified employer

Actively hiring · Posted 1d ago · JEV26111A7AC7530D

Salary₹3,00,000 – ₹4,00,000 per year
Experience1–6 yrs
LocationMumbai City, Navi Mumbai, Thane, Maharashtra
Work modeRemote · Full time
Openings1
IndustryBPO / Call Center

Job description

We are seeking a dedicated and dynamic Customer Relationship Manager to join our team in Maharashtra. The ideal candidate will be responsible for managing and nurturing client relationships, ensuring customer satisfaction, and driving sales growth. As a Customer Relationship Manager, you will play a crucial role in understanding client needs, providing tailored solutions, and maintaining long-term partnerships.

Key Responsibilities:

  • Develop and maintain strong relationships with clients to ensure their needs are met and expectations exceeded.
  • Actively engage in sales activities to promote our products and services, aiming to achieve sales targets.
  • Conduct regular follow-ups with clients to gather feedback and address any concerns or issues.
  • Collaborate with internal teams to ensure seamless service delivery and client satisfaction.
  • Prepare and present reports on client interactions, sales performance, and market trends to management.
  • Stay updated on industry trends and competitor activities to identify new business opportunities.

Required Skills:

  • Strong relationship management skills with a focus on customer satisfaction.
  • Proven sales skills and the ability to drive revenue growth.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong problem-solving skills and a proactive approach to challenges.

If you are passionate about building relationships and driving sales, we encourage you to apply for this exciting opportunity as a Customer Relationship Manager. Join us in making a difference in our clients' experiences and contributing to our company's success.

Key skills

How to apply

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  2. Apply with one tap — your profile is shared directly with RCJ Employ HR Services LLP.
  3. Track your application and get updates by email and WhatsApp.
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