Technical Content Writer & Strategist – CRM & Digital Transformation

Technical Content Writer & Strategist – CRM & Digital TransformationLocation:Hybrid – NoidaDepartment:Marketing & GrowthReports To:Manager – MarketingExperience Required:3–5 years in technical content writing, preferably in CRM, SaaS, or B2B tech.🚀 The RoleWe’re seeking a Technical Content Writer & Strategist who can simplify the complex and craft compelling, tech-driven stories. This role is made for you if you have a knack for turning CRM workflows, Salesforce use cases, or digital strategy frameworks into impactful blogs, whitepapers, and email sequences.You’ll write for decision-makers, tech leaders, and digital stakeholders—delivering content that’s clear, authoritative, and conversion-ready.💼 What You’ll DoWrite long-form technical content: Deep-dive blogs, implementation guides, whitepapers, how-tos, product overviews, and explainers.Simplify technical concepts: Translate complex CRM, API, or integration language into accessible content for B2B audiences.Create SEO-first content: Use tools like SEMrush to drive search performance.Collaborate with SMEs: Work closely with developers, architects, and consultants to ensure technical accuracy.Craft LinkedIn content: Ghostwrite strategic posts for founders, CXOs, and tech leaders.Support marketing campaigns: Develop content for email drips, landing pages, lead magnets, and product launches.Leverage AI tools: Use Claude AI, ChatGPT, Grammarly, etc., to enhance writing speed and tone alignment.Maintain documentation standards: Build and refine internal and external docs with clarity and consistency.🎯 What You Bring3–5 years of technical content writing experience for B2B or SaaS audiences.Deep understanding of CRM platforms (Salesforce preferred), digital transformation, and enterprise tech.Proven ability to translate complex technical ideas into business-readable content.Solid research and interviewing skills to collaborate with product and solution teams.Familiarity with SEO, analytics tools, and performance tracking.Excellent storytelling skills—both long-form and short-form.🌟 Bonus Points If You HaveExperience working with Salesforce partners or CRM consultantsPublished thought leadership in CRM, AI, digital transformation, or SaaSFamiliarity with tools like Notion, WordPress, or other content management platforms