Relationship Manager

Role and Responsibility – Relationship Manager• Act as relationship manager for the Paid customers of NoBroker.• Build sustainable relationships and trust with customer accounts through open andinteractive communication.• Identify and assess customers’ needs.• Service customer in finding the right tenant / house as per the requirement of customer.• Dial outbound and attend inbound calls of customer and leads.• Use internal tools and methods to provide best possible service to the customer.• Negotiate with leads on behalf of customer.• Keep customer up-to date on the progress of his account.• Follow communication procedures, guidelines and policies.• Go extra mile to provide excellent customer serviceEducation- Any Under Graduate and Post Graduate.About Training- Training will be provided for initial few days for an employee to understand end toend process.Qualification / Education and other Requirements:• Education Bachelors• Excellent verbal and written communication.• Good Interpersonal skills, numerical and analytical ability.• Decision making skills.• Language required: English & Hindi (mandatory),Kannada/Tamil/Marathi/Telugu (optional)• Proficient in MS-Office (Excel, Word).• Should be flexible for day shift- (9-hour of login between 8 AM - 10 PM).• Comfortable with working 6 days a week and the week off will be on weekday.**Laptop with webcam and good speed Internet connection is a must