IT Support Technician

We are seeking an IT Support Technician to join our team in Maharashtra. The ideal candidate will be responsible for providing technical support and assistance to our manufacturing plant operations. This role requires a strong understanding of desktop and network support, as well as the ability to troubleshoot and resolve issues efficiently.

Key Responsibilities:

• Provide first-line support for IT-related issues, including hardware and software troubleshooting.
• Assist in the setup and configuration of desktop systems and network devices.
• Monitor and maintain IT infrastructure to ensure optimal performance.
• Collaborate with other IT team members to implement solutions that enhance productivity and efficiency in the manufacturing environment.
• Document and track support requests and resolutions in the ticketing system.
• Conduct training sessions for staff on IT best practices and new technologies.

Required Skills:

• Proficiency in desktop support and troubleshooting.
• Knowledge of network configurations and maintenance.
• Familiarity with manufacturing processes and plant operations is a plus.
• Strong problem-solving skills and the ability to work under pressure.
• Excellent communication skills to interact with various stakeholders.

If you are a motivated individual with a passion for IT support and a desire to contribute to a dynamic manufacturing environment, we encourage you to apply for this exciting opportunity.