Brand Management - Internship

About the internship:Selected intern's day-to-day responsibilities include:

1. Online Reputation Management: Monitor ShopDeck's reviews, comments, mentions and discussions across Instagram, Facebook, LinkedIn and Reddit.

2.Community Engagement: Draft thoughtful responses to comments, engage with relevant communities, and flag negative sentiment or recurring concerns.

3.Blog Writing: Research and write blogs around D2C growth, e-commerce, digital marketing and seller challenges.

4. Escalation Management: Identify sensitive complaints and coordinate with internal teams to ensure timely resolution.Who can apply:Only those candidates can apply who:are available for full time (in-office) internshipcan start the internship between 28th Oct'26 and 2nd Dec'26are available for duration of 6 monthshave relevant skills and interests* Women wanting to start/restart their career can also apply.* Freshers looking for jobs may also applyStipend:INR₹ 20,000 - 25,000 /monthDeadline:[hidden]:59:59Other perks:Certificate, Flexible work hours, Informal dress code, 5 days a week, Job offerSkills required:Social Media Marketing, Content Writing, Blogging, Branding, Digital Marketing, Search Engine Optimization (SEO), English Proficiency (Spoken), English Proficiency (Written), Hindi Proficiency (Spoken) and Effective CommunicationOther Requirements:● Strong written communication skills.● Good research and content-writing abilities.● Understanding of social media and online communities.● Basic knowledge of SEO and blogging.● Attention to detail and the ability to handle feedback professionally.● Willingness to learn and take ownership.About Company:At ShopDeck, we're transforming the direct-to-consumer (D2C) e-commerce landscape in India. Founded by a team of visionary IIT Bombay alumni, we have rapidly established ourselves as leaders in the space, backed by prominent investors like Chiratae Ventures, Elevation Capital, and Venture Highway through our Series-B funding. Our mission is to empower e-commerce sellers to take full control of their online presence, recognizing the immense potential beyond traditional marketplaces like AZ/FK. We provide robust tools and resources that enable sellers to create their own custom online store, unlocking new revenue streams and enhancing brand visibility.

Understanding the challenges that online sellers face with website creation, digital marketing, and logistics management, our innovative software and services model bridges these gaps. We focus on seamless store creation, marketing guidance, and scalable growth solutions, enabling our clients not just to survive but to thrive.Additional information:Job offer: On successful conversion to a permanent employee, the candidate can expect a salary of ₹ 400000 to 700000/year

Responsibilities

Selected intern's day-to-day responsibilities include:

1. Online Reputation Management: Monitor ShopDeck's reviews, comments, mentions and discussions across Instagram, Facebook, LinkedIn and Reddit.

2.Community Engagement: Draft thoughtful responses to comments, engage with relevant communities, and flag negative sentiment or recurring concerns.

3.Blog Writing: Research and write blogs around D2C growth, e-commerce, digital marketing and seller challenges.

4. Escalation Management: Identify sensitive complaints and coordinate with internal teams to ensure timely resolution.