AR / Sr. AR Callers ( US Healthcare)

AR Caller Job Description

• Responsible for calling Insurance companies (in US) on behalf of doctors/physicians and follow up on outstanding Accounts Receivable
• Should be able to convince the claims company (payers) for payment of their outstanding claims
• Sound knowledge of U.S. Healthcare Domain (Provider side) methods for improvement on the same
• Should have basic knowledge of the entire Revenue Cycle Management (RCM)

Contact insurance companies for further explanation of denials and underpayments

Document actions taken in claims billing summary notes

Senior AR Caller Job Description

• Follow-up on the outstanding AR Claims and make calls to insurance companies if necessary.
• Coordinate with the U.S Based clients on a daily basis on the WFT's assigned.
• Analyze Claims and Resolve Issues.
• Make Pre-Call Analysis on claims before making calls to insurance companies.
• Good understanding of AR Calling process
• Good in claims Specifications and medical billing terminologies.

Skills Required:

• Good voice and demonstrate professional demeanor via phone.
• Must have 1 + yrs. of experience in US Healthcare stream in AR
• Good organizational skills demonstrating the ability to execute timely follow-up.
• Ability to multi-task.
• Excellent analytical skills with understanding of health care claims processing.
• Willingness to be a team player and show initiative where needed