Senior UX Designer (Full-stack - UI, UX and Research)

About the Role

We are looking for a Senior Product Designer to own and drive end-to-end design for our lending ecosystem. You will be responsible for creating delightful, customer-focused experiences that are simple, trusted, and human - including AI-powered experiences where AI enhances user judgment rather than replacing it.

This is a high-ownership, independent contributor role where you will lead design from discovery to delivery.

Roles & Responsibilities

End-to-End Product Design: Own the complete design lifecycle from understanding the problem, wireframing, user flows, high-fidelity UI, prototyping, to developer handoff and polished execution.

User-Centric Discovery: Lead with empathy. Deeply understand user pain points, aspirations, and behaviors through research before jumping into solutions.

Design for Complex Problems: Simplify complex business, risk, and policy constraints into creative, intuitive, and habit-forming UX solutions.

AI as a Design Material: Design how AI shows up in the product - how it explains itself, builds trust, handles uncertainty, and supports users without overwhelming them. Strong awareness of ethical AI UX - trust, bias, and explainability.

Cross-Functional Collaboration: Partner closely with Product, Business, Risk, Policy, Engineering and other cross-functional teams to align customer needs with business goals.

Product Thinking: Translate product strategy into clear design deliverables and measurable outcomes. Identify customer aspirations and map them to business objectives.

Design Excellence & Craft: Push the bar on UI craft, aesthetic sense, motion and interaction design. Follow Figma best practices and ensure world-class execution with frontend developers.

Design Leadership: Take full responsibility for the design process. Demo work, defend design decisions with research, data, and competitive benchmarking, and continuously iterate.

Ideal Candidate Profile

Must-Have:

Experience - 5+ years of professional design experience with a proven track record of shipping world-class products. Last 3+ years must be in a Product Company (any industry - B2C / B2B).

Full-Stack Designer - Truly hands-on across the stack: UX Research, UX Design, and UI. Can take projects from 0 to 1 and 1 to n with minimal supervision.

Product Thinking & Discovery - Strong ability to break down product strategy, conduct discovery, and uncover real user pain points.

Research Mindset - Hands-on experience with qualitative and quantitative research methods, heuristic evaluation, data-driven design, and consumer validation.

End-to-End Execution - Expert in wireframing, user flows, prototyping, interaction/motion design, high-fidelity UI, and design-to-dev handoff.

Collaboration & Communication - Experience working closely with Product and cross-functional teams. Ability to present, demo, and defend design decisions with rationale, research, and benchmarks.

AI Curiosity - Genuinely curious and hands-on with AI as a design material - understanding how to design intelligent, explainable, and trusted experiences.

Education - Graduation is mandatory. Formal education in Design is highly preferred.

Portfolio - Must have a strong portfolio with detailed case studies hosted on Notion, Medium, or a personal website. Dribbble-only portfolios will not be considered.

Stability - We value commitment. Candidates should have a stable career history with at least 1+ year in each company. One short transition is acceptable.

Preferred / Nice-to-Have:

Domain experience in Fintech, Lending, or Financial Services

Experience in a fast-paced startup environment

Good understanding of front-end code / feasibility

Awareness of ethical considerations in AI and financial product design