Customer Service/Customer Support - Internship (WFH)

About the internship:Selected intern's day-to-day responsibilities include:

1. Handle learner queries via Call, WhatsApp, Email, and live chat

2. Provide accurate and timely responses to students

3. Maintain and update data in Google Sheets/CRM

4. Escalate complex issues to the concerned team

5. Maintain proper communication records

6. Ensure positive learner experience at every touchpoint

7. Follow internal SOPs and response guidelinesWho can apply:Only those candidates can apply who:are available for the work from home job/internshipcan start the work from home job/internship between 30th Oct'26 and 4th Dec'26are available for duration of 6 monthshave relevant skills and interests* Women wanting to start/restart their career can also apply.* Freshers looking for jobs may also applyStipend:INR₹ 10,000 - 21,000 /monthDeadline:[hidden]:59:59Other perks:Certificate, Letter of recommendation, Flexible work hours, 5 days a week, Job offerSkills required:MS-Office, Typing, Client Relationship Management (CRM), English Proficiency (Spoken), English Proficiency (Written), Hindi Proficiency (Spoken), Effective Communication, Customer Support and Google SheetsOther Requirements:1. Strong communication skills in Hindi (speaking & writing)2. Basic English understanding (for email handling)3. Knowledge of Google Sheets, MS Office, CRM Tools4. Good listening and problem-solving skills5. Professional and polite behaviour6. Ability to manage multiple chats/calls simultaneouslyAbout Company:Established in 2016 by visionary Satish Dhawale, At Skill Course, we provide step-by-step and detailed professional courses. We have started this E-learning platform for those who want to build skills around Excel, Presentation, Word, Data Analytics, Graphic designing, Video Editing, Accounting, and other computer-related tools and software at a very affordable cost.

We are an ISO-certified firm. In the past 6 years, we have delivered 1300+ high-quality video tutorials, 21 detailed computer courses, and solved 180,000+ doubts. In our platform, 230,000+ users have taken skill courses. Recently, we have completed 2 Million Subscribers on our main YouTube channel, Learn More.

Skills are the fuel to achieve success in life: All courses are created from the basic to advanced level, so if you have just started your journey and want to learn something new, then you do not need any prior knowledge.Additional information:

Stipend Structure:

Fixed pay: ₹ 8,000 - 15,000 /month

Incentive pay: ₹ 2,000 - 6,000 /month

Job offer: On successful conversion to a permanent employee, the candidate can expect a salary of ₹ 300000 to 400000/year

Responsibilities

Selected intern's day-to-day responsibilities include:

1. Handle learner queries via Call, WhatsApp, Email, and live chat

2. Provide accurate and timely responses to students

3. Maintain and update data in Google Sheets/CRM

4. Escalate complex issues to the concerned team

5. Maintain proper communication records

6. Ensure positive learner experience at every touchpoint

7. Follow internal SOPs and response guidelines