Data Center Site Manager

Were Hiring | Data Center Site Manager

Kuwait | On-site

Digitus Group is seeking an experienced Data Center Site Manager to manage the end-to-end operations of a mission-critical data center environment in Kuwait.

The role is responsible for ensuring site availability, operational performance, customer commitments, financial performance, and effective coordination of site operations.

Key Responsibilities

Manage overall site availability and operational performance

Ensure compliance with customer SLAs, KPIs, and service commitments

Oversee 24/7 data center operations across engineering and technician teams

Monitor critical electrical, mechanical, cooling, and controls infrastructure

Manage capacity planning across power, cooling, and space

Identify operational risks and ensure appropriate mitigation measures are implemented

Coordinate site response during major incidents and critical escalations

Manage incident reviews, root cause analysis, and corrective actions

Oversee maintenance activities, operational procedures, permits, shift handovers, logs, and escalation processes

Manage OEMs, contractors, vendors, and maintenance service providers

Maintain business continuity and emergency response readiness

Manage customer escalations and operational communication

Support staff competency development and succession planning

Ensure regulatory, safety, and operational compliance across the site

Manage site budgets, operating costs, and P&L requirements

What Were Looking For

Bachelors degree in Mechanical or Electrical Engineering, strongly preferred

10+ years of experience in data center or mission-critical facility operations

Minimum 5 years of experience in data center site management or a comparable critical-facilities role

Strong technical knowledge across electrical, mechanical, cooling, BMS/controls, and critical infrastructure systems

Proven experience managing 24/7 critical operations

Strong experience in operational risk, incident management, maintenance governance, and business continuity

Experience managing customer SLAs, vendors, OEMs, and technical service contracts

Good commercial understanding of budgets, operating costs, and P&L

Experience within a hyperscale or large mission-critical data center environment is highly preferred

Data center certifications such as CDCP, CDCE, Uptime Institute ATD or AOS are an advantage

Fluent written and spoken English

Availability to support major incident escalation on a 24/7 basis .