Customer Success Executive

Customer Success Executive Responsibilities:

Visit & Manage client site.

Sustain business growth and profitability by maximizing value.

Provide assistance for using our product properly.

Hold product demonstrations for customers.

Verify whether the process is functioning properly.

Handle and resolve customer requests and complaints.

Minimize customer churn.

Customer Success Executive Requirements:

Communications or marketing degree.

Highly organized and able to multi-task.

Self-driven and proactive nature.

Excellent communication and interpersonal skills.

Demonstrate leadership qualities.

High computer literacy and ability to learn new software.

Knowledge of customer success processes.

Experience in document creation.

Patient and active listener.

Passion for service.

Why work for Flowace?

Opportunity to grow the product 100x as the product is of world-class standards

Freedom and flexibility to be a real leader, to ideate and implement strategies in real-time, without wasting time waiting for approvals

Very healthy work environment and work-life balance

Extremely collaborative and helpful team members to work with

Employee engagement programs such as Fun Fridays, Wellness, and Community Building

5 days of hungry hustling and 2 days of absolute rejuvenation every week

Once the DNA of Flowace goes into the blood, it will serve the candidate very well for his/her entire career and life, irrespective of how long he/she works at Flowace

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