Salesforce – Product Owner

As a Salesforce Product Owner, you will lead the product intake, backlog prioritization, strategy, and roadmap of the Salesforce platform. Furthermore, you will lead the team with discovery to create a development-ready story to be handed off to the development team. The company is looking for a candidate with Salesforce and Agile framework experience.

The role requires strong leadership across multiple teams and departments, the ability to communicate with influence, and a technical aptitude

The ideal candidate will have proven Salesforce product knowledge as well as the ability and experience to demonstrate how they have improved efficiencies in product management using their product expertise.

The Product Owner will work with business groups:

To understand demand

Collaborate with the business to develop detailed requirements

High-level design and technical architecture

They will also lead many of the Agile ceremonies and will ensure the team meets its goals on time and within budget.

Managing integration across the platform is also a key role

This role is a strategic, senior-level individual contributor who will own a portfolio of products/initiatives as well; including:

Owning reporting and analytics on product work,

Establishing and maintaining metrics to measure the performance of work,

Creating and sustaining relationships with other organizations (IT, industry teams, etc.),

Facilitating working sessions/steering committees to drive performance and

Communicating directly with Senior Leaders from different areas of the organization.

The position also serves:

To define scope and benefits

Create user stories

Develop a roadmap

Track budget performance

Validate IT related design and development work

Partner with the business to ensure end-user acceptance testing

Monitor an initiative post-launch to ensure benefit realization.

Additional job duties/responsibilities may include but are not limited to:

Identify and ability to negotiate with Vendors for IT Sub-contracting

Working closely with key stakeholders and internal partners throughout the organization to gather requirements

Creating, maintaining, and prioritizing the product backlog according to business value for the life of the project

Developing & conveying the vision of what is to be built

Acting as the key product feature decision-maker., maximizing the value of the product

Communication of product backlog priorities

Handoff of development-ready stories to the development team

Assisting with the elaboration of epics, themes, and features into user stories that are small enough, or granular enough, to be achieved in a single sprint

Decisions on release dates and content

Participating in daily scrum, as needed

Participating in sprint planning meetings, reveals, and retrospectives – inspecting the product progress at the end of every sprint to accept or reject the work that has been done by the development team

Acting as the voice of the team, communicating status to stakeholders and internal partners

Basic Qualifications

Four year Bachelor’s degree preferably in marketing, computer science, information systems, engineering, or related field

5+ years experience as a product owner

5+ years experience leading a technical team while simultaneously managing multiple projects

3+ years experience with the Agile methodology

Top candidates will also have:

Salesforce development experience

Salesforce Sales & Service Cloud experience

Demonstrated ability to communicate to ensure a team’s success

Strong accountability planning/organization and teamwork

Highly developed interpersonal skills to deal with sensitive, emotional or potentially controversial situations.

Experience managing projects using Agile software tools such as JIRA, Team Services, Rally

Knowledge of the software development lifecycle

Background in Information Technology