Office Executive

Manage online sales inquiries and orders via Instagram, WhatsApp, and our website. Manage the back-end of our website Respond promptly and professionally to customer inquiries, providing product information, pricing, and assistance with purchases. Maintain accurate product listings and inventory levels across all online platforms. Social media content Provide customer service to ensure a positive shopping experience for our customers. Process orders accurately and efficiently, ensuring timely delivery to customers. Stay informed about industry trends and best practices in online sales and customer service. Requirements: Previous experience in online sales, preferably in a retail or e-commerce environment. Strong written and verbal communication skills. Excellent customer service skills with a positive and friendly attitude. Proficiency with social media platforms, including Instagram and WhatsApp. Familiarity with e-commerce platforms and website management. Ability to multitask and prioritize tasks in a fast-paced environment. Detail-oriented with strong organizational skills. Passion for books and a genuine interest in promoting literacy and reading.