Relationship Manager Executive

▪ Acting as relationship manager for the Paid customers of NoBroker.▪ Building sustainable relationships and trust with customer accounts through open and interactivecommunication.▪ Identifying and assessing customers’ needs.▪ Servicing customer in finding the right tenant /house as per the requirement of customer. ▪ Dialing outbound and attending inbound calls from customers and leads.▪ Using internal tools and methods to provide best possible service to the customer. ▪ Negotiating with leads on behalf of customers.▪ Keeping customers up-to date on the progress of his account.▪ Following communication procedures, guidelines, and policies.▪ Going the extra mile to provide excellent customer service.