Telesales Executive
Knaps Techfab India Llp Verified employer
Actively hiring · Posted 1d ago · JEV261133A67D7EDA
Job description
Job highlights
- Annual BonusJob DescriptionJob Description – Telesales ExecutivePosition-Telesales ExecutiveJob SummaryWe are looking for a motivated and enthusiastic Telesales Executive to join our sales team. The candidate will be responsible for contacting potential and existing customers over the phone, understanding their requirements, explaining products/services, generating leads, and converting them into sales.Key ResponsibilitiesMake outbound calls to prospective and existing customers.Explain company products/services, features, benefits, pricing, and offers.Understand customer requirements and recommend suitable products/services.Generate leads and follow up with potential customers.Convert leads into sales and achieve assigned monthly/weekly targets.Maintain regular follow-ups with customers through calls and messages.Handle customer queries and provide accurate information.Maintain customer and sales records in CRM/Excel.Coordinate with the sales and support teams for smooth order process
Job Description – Telesales Executive Position-Telesales Executive Job Summary We are looking for a motivated and enthusiastic Telesales Executive to join our sales team. The candidate will be responsible for contacting potential and existing customers over the phone, understanding their requirements, explaining products/services, generating leads, and converting them into sales. Key Responsibilities Make outbound calls to prospective and existing customers. Explain company products/services, features, benefits, pricing, and offers. Understand customer requirements and recommend suitable products/services. Generate leads and follow up with potential customers. Convert leads into sales and achieve assigned monthly/weekly targets. Maintain regular follow-ups with customers through calls and messages. Handle customer queries and provide accurate information. Maintain customer and sales records in CRM/Excel. Coordinate with the sales and support teams for smooth order processing. Build and maintain positive relationships with customers. Prepare daily/weekly sales and call reports. Stay updated about products, services, pricing, and competitors. Required Skills Excellent verbal communication and convincing skills. Good listening and interpersonal skills. Strong sales and negotiation abilities. Target-oriented and self-motivated approach. Basic knowledge of MS Office/Excel and CRM software. Ability to handle customer objections professionally. Good command of English and Hindi, Gujarati. Qualification Minimum 12th Pass / Graduate preferred. Freshers can apply; previous telesales/call-center experience will be an advantage. Experience 1 –3 years in telesales, telecalling, inside sales, customer service, or a related field. Key Performance Indicators (KPIs)Number of calls made. Qualified leads generated. Lead-to-sale conversion rate. Monthly sales/revenue achieved. Follow-up completion rate. Customer satisfaction and retention. Working Conditions Job Type: Full-time Department: TELESALES Location:GVMM,ODHAV Salary: SALARY + Incentives Reporting To: Sales Manager / Team Leader Ideal CandidateThe ideal candidate should be confident, energetic, target-driven, and comfortable speaking with customers over the phone. A positive attitude and strong desire to achieve sales targets are essential.
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