Lead, Process Technology Support

Date: Sep 23, 2026

Location: Shirwal, India

Company: ACG

Position Title: Lead- Process Technology & Support

Job Objective -

To provide technical expertise in pharmaceutical process technology, process development, scale-up, process optimization, equipment commissioning, troubleshooting, and customer technical support, predominantly involving Fluid bed equipment. The role works closely with Customers, Sales, Engineering, Service, Automation, R&D, Production and cross-functional teams to ensure successful implementation and optimization of pharmaceutical processing solutions.

Primary responsibilities -

Develop and optimize pharmaceutical processes involving High Shear, Dry and Fluid Bed Granulation, Fluid bed Drying, Wurster Coating, Tangential Granulation and Coating, Hot Melt Granulation, Tablet Coating, etc

Execute laboratory, pilot and commercial-scale trials and support technology transfer and scale-up activities.

Lead/support FAT, SAT, commissioning, qualification and start-up of processing equipment at customer sites.

Provide technical troubleshooting, root cause analysis and CAPA for process, equipment, automation and instrumentation issues.

Act as technical interface with customers and support process demonstrations, validation and technical discussions.

Collaborate with Sales, Engineering, Service, Automation, Quality and Production teams for project execution and problem resolution.

Prepare technical reports, trial reports, case studies, SOPs and best-practice documents.

Drive continuous improvement, productivity enhancement, customer satisfaction and competitor benchmarking initiatives.

Support business development through technical solutions, aftermarket opportunities and spares generation.

Key Result Areas

Successful execution of customer trials, commissioning and qualification activities.

Timely resolution of customer technical issues.

Successful process scale-up and technology transfer projects.

Improvement in process performance and customer satisfaction.

Generation of business opportunities in Pharmaceutical, Food, Feed, Nutraceutical and Chemical sectors.

Development of technical solutions, case studies and standardized best practices

Key Interfaces

Internal Interfaces

External Interfaces

Cross-functional collaboration: Working with internal CFT groups like Sales, Automation & Controls, Design, NPD, QAC, Aftermarket or operations

Pharma Companies

Non-Pharma Companies

Educational Institutions / University

ACG Persona

Persona

Level

Competency

Level

Entrepreneur

Practitioner

Strong knowledge of pharmaceutical solid dosage manufacturing processes.

Strong

Builder

Practitioner

Hands-on expertise in Fluid Bed Processor, High Shear Granulator, Wurster, Tangential, Rotor, Hot Melt, Tablet Coating, Roller Compactor .

Proficient

Innovator

Strong

Experience in handling Onco products using various containment solutions

Proficient

Nurturer

Proficient

Knowledge of scale-up, DOE, process validation and technology transfer.

Strong

Integrator

Strong

Strong troubleshooting, RCA and CAPA management skills.

Strong

Partner

Proficient

Excellent customer-facing, Communication and technical report writing skills.

Proficient

Educational and Experience Requirements

Minimum Requirement

Desired

Level of Education

B. Pharm or equivalent

M. Pharm or equivalent

Experience

A technically strong pharmaceutical professional with 12 to 14 years of experience in manufacturing, process technology, technology transfer, scale-up and customer-facing technical support.

The candidate should independently lead process trials, commissioning activities, troubleshooting projects and technical discussions with domestic and international pharmaceutical customers.

A technically strong pharmaceutical professional with 10-12 years of experience in manufacturing, process technology, technology transfer, scale-up and customer-facing technical support.

The candidate should independently lead process trials, commissioning activities, troubleshooting projects and technical discussions with domestic and international pharmaceutical customers. .