Urgent Opening for Customer Care Support (Inbound Sales)

Company DescriptionAdeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software. Leveraging its proprietary Digital Service Cloud software technology platform, Adeeba delivers support services to millions of customers globally and its services are available on demand.

Job DescriptionAdeeba E Services hiring Exp. Candidates for Inbound Voice Process who will be energetic and willing to work in Night Shift .

The details has been given Below.

POST: - Technical support executive (Voice)

JOB ROLE: -

Attaining the calls from the customers regarding printers,routers and email issues etc.Diagnosing the issue and recommending the best plan to the customer. 3. Selling technical support plan along with relevent software.

SHIFT TIMING: - 08:30 pm to 06:30 am (Night Shift)

CRITERIA: -

Should have 1-5 Years Of Experience in Outbound processMin qualification should be (10+2)Should be good in EnglishShould be presentable and smart enough to handle client's query.Must be able to close calls and take payments from the customers .

BENEFITS: -

6 Days of working with 1 rotational offFixed shift timingFixed salaryHuge incentivesSpot IncentivesBirthday Leave + 24 Approved Leave every yearNo bondSalary will be given on 1st of every monthLoyalty bonus up-to 5000/- every year 10.100% attendance BonusSalary hike after every 6 months (Based on performance)Salary is not bar for the right candidate

Come down for interview along with 1 photo and 1 Updated CV.

CONTACT: - (HR) Rima Saha (hidden_mobile) / Priyanka Bhattacharya (hidden_mobile)

QualificationsGraduate / Undergraduate

Additional Information1. Candidate with Excellent Communication Skill.

Candidate with at least 6 months experience in International Outbound can apply for Inbound Tech Process.Support Process.Candidate must know how to close their own call and must know how to close calls by taking payments through different gateways. .