Need Candidate for tech support inbound voice Process (Bidhannagar)

Company Description

Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software. Leveraging its proprietary Digital Service Cloud software technology platform, Adeeba delivers support services to millions of customers globally and its services are available on demand.

Job Description

We are currently hiring for Inbound Technical Support Process For US Shift.

Job Description:Receiving inbound calls from customers regarding printers,routers,emails issues and campaign calls.Analyzing the issues and selling relevant plans and softwares.

Candidates Profile:Must Have experience in outbound tech process more than 6 months.

Must know how to close the calls and take the payment from the customers.

Experienced candidates needed for Inbound Technical Support Process for US Shift.

Job Role: Receiving Inbound calls from customers regarding printers, routers, e mails etc. Analyzing the issues correctly and selling the relevant plans and software.

Perks & Perks to Employees:

1. Huge Performance Incentives + Fixed Salary

2. Attendance Allowances

3. No Target Pressure

4. Appraisal policy: Done every 9 months on the basis of performance and productivity

Extra Payout policy on Birthday

Extra Payout for Employee referral Scheme.

On spot /monthly/yearly, incentives

Excellent working environment for growth and o pportunity

5. Loyalty Bonus Rs. 5000 every year

Qualifications:

HS/Any Graduate

Eligibility Criteria:

1. Candidate with Excellent Communication Skill.

2. Candidate with at least 6 months experience in International Outbound can apply for Inbound Tech Process.

3. Support Process.

4. Candidate must know how to close their own call and must know how to close calls by taking payments through different gateways.

Contact:HR @ hidden_mobile/ hidden_mobile

Qualifications

Undergraduate

Additional Information

All your information will be kept confidential according to EEO guidelines. .