Senior Engineer – Windows Administration

The Senior Engineer – Windows Administration will be responsible for L2-level troubleshooting, configuration, and optimization of Windows Server and Client OS environments. The role spans operating system administration, backup and patch management, antivirus, monitoring, and Office 365 administration. The engineer will ensure compliance, security, and high availability of IT services while also supporting end-user environments.Key Responsibilities:OS AdministrationPerform OS-level troubleshooting for both Windows Server and Windows Client environments.Configure and manage network and security configurations across servers and client endpoints.Maintain documentation for OS configurations and updates.Backup ManagementFine-tune backup strategies for servers and critical client systems.Conduct regular backup and restore testing to validate data integrity and recovery capability.Respond effectively to incidents, including recovery from data loss.Patch ManagementTroubleshoot failed patch deployments for servers and client endpoints.Ensure timely patch compliance with organizational security policies.Antivirus ManagementFine-tune antivirus policies for both server and endpoint environments.Resolve complex antivirus-related incidents and escalations.Monitoring & AlertsAddress and resolve advanced monitoring alerts across servers and client devices.Ensure proactive detection, reporting, and remediation of issues.Office 365 AdministrationManage Office 365 licenses and subscription allocations.Perform advanced troubleshooting of Office 365 services (Exchange Online, Teams, OneDrive).Implement governance and compliance controls for secure usage.Qualifications & SkillsBachelor’s degree in computer science, Information Technology, or equivalent.6 –8 years of experience in Windows Administration, with L2/L3 troubleshooting exposure.Strong expertise in:Windows Server (2016/2019/2022) and Windows Client OS (Windows 10/11)Active Directory, DNS, DHCP, Group PolicyBackup solutions and recovery processes, including periodic testingPatch and antivirus management across server and endpoint environmentsOffice 365 administration (Exchange Online, Teams, OneDrive, Intune preferred)Familiarity with compliance frameworks (ISO/IEC 27001 preferred).Proficiency in PowerShell scripting and automation.Strong problem-solving, analytical, and documentation skills.Excellent communication and collaboration abilities.