Customer Service Representative (Telesales) (Remote)

Initiating professional engagement through chat and phone calls  with target and existing customersProvide excellent service to customers and address their inquiries or issues promptly.Process secure and efficient transactions such as bank verifications, entertainment portals, credit top-up in compliance with the SOPs. Reach out customers to inform them about the latest promotions they can avail of.Engage with customers and update them about the latest promotions.Work ExperienceExperience in taking inbound and outbound callsGood technical skills—able to comfortably navigate through smartphone and desktop applicationsExcellent written and spoken English communication skillsA critical thinker with good analytical skills and attention to detailProcess secure and efficient transactions such as bank verifications, entertainment portals, credit top-up in compliance with the SOPs. Reach out customers to inform them about the latest promotions they can avail of.Flexible and able to work in a fast-paced, team-oriented environmentWilling to work on-site overseas