Customer Service Associate - Fresher

About the job:Key responsibilities:

1. Conduct, understand, and handle free-flowing and difficult conversations on calls, whilst comprehending and responding to the needs of each customer.

2. Actively listen and ask questions with purpose and in clear, concise, and understandable English to understand the issues that the customers need resolved.

3. Provide clear explanations so that the customer understands the information the associate wishes to convey.

Note: 100% work from the office.Who can apply:Only those candidates can apply who:are from Bangalore onlySalary:₹ 4,50,000 - 8,50,000 /yearExperience:No experience requiredDeadline:[hidden]:59:59Other perks:Informal dress code, 5 days a week, Free snacks & beverages, Cab/Transportation facility, Health Insurance, Life InsuranceSkills required:MS-Office, MS-Excel, English Proficiency (Spoken) and English Proficiency (Written)Other Requirements:1. Having strong English verbal language skills that enable the associate to conduct, understand, and handle free-flowing and difficult conversations on calls, while comprehending and responding to the needs of each customer.2. Ability to actively listen and question with purpose and in clear, concise, and understandable English to enable the associate to understand the issues that the customers need resolving.3. Ability to provide clear explanations so that the customer understands the information the associate wishes to convey.4. Flexibility to work in rotational and night shifts.About Company:At Intect, we strive for excellence and are looking forward to empowering digital transformation. We are vouching for the idea of hiring, training, and security.

Responsibilities

Key responsibilities:

1. Conduct, understand, and handle free-flowing and difficult conversations on calls, whilst comprehending and responding to the needs of each customer.

2. Actively listen and ask questions with purpose and in clear, concise, and understandable English to understand the issues that the customers need resolved.

3. Provide clear explanations so that the customer understands the information the associate wishes to convey.

Note: 100% work from the office.