Customer Care Associate

Salary Range : Rs. 20000 - Rs. 25000 , based on skills, experience, and interview performanceEducational Requirement : GraduateWork Arrangement : Work From OfficeGender Preference : Both male and female can applySkills Requirement : No predefined skills necessaryExperience Requirement : 1 - 2 Years of ExperienceLocation : Hauz KhasWorking Hours : 8AM - 8PM | Monday to Saturday| Rotational ShiftsAdditional Info : Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. 1 - 2 Years Experience Compulsory. | Type : Domestic | Languages : Hindi, English

Responsibilities

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. 1 - 2 Years Experience Compulsory. | Type : Domestic | Languages : Hindi, English