Customer Relationship Officer

Job highlights

• Overtime PayJob DescriptionABOUT US :- Mystery Rooms Is A Unique Escape Game Concept And The Fastest Growing Entertainment Brand Already Operational In 16 Cities PAN India.Mystery Rooms Is A Challenging Race Against The Clock Where The Sole Motive Is To Get Yourself Out Of A Theme Based Room Before Time. Roles And Responsibilities :-⦁ To Manage Bookings And Customer Queries⦁ Monitor Movements In The Backend Department⦁ Complete The Assigned Task⦁ Manage Customers At The Front Desk, Give Briefing Of The Games⦁ Have A Mindset Of Hospitality Service⦁ Communication And Interpersonal Skills Are Necessary For Customer Interactions.⦁ Able To Multitask, Set Priorities And Handle End-To-End Customer⦁ Aptitude Towards Delivering High Quality Customer Service With Good Organizational And Interpersonal Skills.Show moreJob roleWork locationInfinity BenchMark, Street Number 25, GP Block, Sector V, Bidhannagar, Kolkata, West Bengal 700091, IndiaDepartmentCustomer SupportRole / CategoryCustomer Suppor

ABOUT US :- Mystery Rooms Is A Unique Escape Game Concept And The Fastest Growing Entertainment Brand Already Operational In 16 Cities PAN India. Mystery Rooms Is A Challenging Race Against The Clock Where The Sole Motive Is To Get Yourself Out Of A Theme Based Room Before Time.  Roles And Responsibilities :- ⦁ To Manage Bookings And Customer Queries ⦁ Monitor Movements In The Backend Department ⦁ Complete The Assigned Task ⦁ Manage Customers At The Front Desk, Give Briefing Of The Games ⦁ Have A Mindset Of Hospitality Service ⦁ Communication And Interpersonal Skills Are Necessary For Customer Interactions. ⦁ Able To Multitask, Set Priorities And Handle End-To-End Customer ⦁ Aptitude Towards Delivering High Quality Customer Service With Good Organizational And Interpersonal Skills.