Receptionist / Front Office Executive

We are looking for a friendly, confident, and well-organized Receptionist to manage the front desk and provide an excellent experience to patients visiting our Hair & Skin Clinic. The ideal candidate should have good communication skills, a pleasant personality, and the ability to handle patients, appointments, calls, and basic administrative work efficiently. Key ResponsibilitiesWelcome and greet patients in a professional and friendly manner . Manage the front desk and reception area . Schedule, confirm, and reschedule patient appointments. Handle incoming and outgoing phone calls and WhatsApp enquiries . Respond to patient enquiries regarding appointments, clinic services, and basic treatment information. Register new patients and maintain accurate patient details. Manage patient waiting lists and coordinate patient flow. Coordinate with doctors, nurses, and other clinic staff regarding appointments and procedures. Maintain patient records and basic front-office documentation. Handle billing, receipts, payments, and basic cash/UPI transactions as required. Follow up with patients regarding appointments and scheduled visits. Assist in maintaining daily appointment and patient records. Maintain confidentiality of patient information. Ensure the reception area is clean, organized, and presentable. Support the clinic team with general administrative and coordination tasks. Provide a positive and professional experience to every patient.