Customer Support Executive

Job highlights

• Overtime PayJob DescriptionKey Responsibilities:Contact Airtel customers for router and set-top box pickup schedulingConfirm customer address, availability, and device detailsCoordinate with field executives for successful pickupUpdate pickup status in CRM/systemHandle customer queries related to device returnEnsure timely follow-ups for pending pickupsProvide professional and courteous customer serviceShow moreJob roleWork locationplot no-88 Udyog Vihar Phase 04 Sector -19 Gurgaon

Key Responsibilities: Contact Airtel customers for router and set-top box pickup scheduling Confirm customer address, availability, and device details Coordinate with field executives for successful pickup Update pickup status in CRM/system Handle customer queries related to device return Ensure timely follow-ups for pending pickups Provide professional and courteous customer service