Chat Process Executive - Part Time - Freshers
Man Power of India Verified employer
Actively hiring · Posted 5d ago · JEV261158E26CE6C0
Job description
Join our team as a Chat Process Executive, where you will engage directly with customers via chat. This part-time role is ideal for fresh graduates looking to start their careers in customer service from the comfort of their home in y Responsibilities:nn1. Customer Engagement: Interact with customers through chat to address inquiries, provide product information, and resolve issues . Issue Resolution: Identify and troubleshoot customer concerns, ensuring a satisfactory resolution while maintaining a friendly . Record Keeping: Document chat interactions accurately and update customer records to reflect inquiries and quired Skills and Expectations:nnThe ideal candidate should possess excellent written communication skills to ensure clear and effective interaction with customers. Strong problem-solving abilities are essential to address and resolve diverse customer issues swiftly. A good understanding of customer service principles and practices will enhance the customer experience. Additionally, candidates must be self-motivated and capable of working independently in a remote environment. An eagerness to learn and adapt to different tasks is important for succeeding in this role. Being detail-oriented will help maintain accurate records and enhance overall service quality. nnIf you are a recent graduate looking for flexible work opportunities in customer service, this position could be a perfect fit for you.ExperienceFresherNo. of Openings845EducationGraduate (B.A)RoleChat Process ExecutiveIndustry TypeHotel / Travel / Airline / HospitalityGender[ Male / Female ]Age Limit18 - 35 Yrs.Job CountryIndiaType of JobPart TimeWork Location TypeWork from HomeBenefits includeAnnual Bonus, PF, Health Insurance, ESI, 5 Working Days
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