Product Manager

Experience required:

3-5 years experience in the website domain (preferably) | Worked on at least 1 e-commerce website

Responsibilities:

Oversee responsibilities and timely execution of Web Executive

Collaborate with SEO Team to implement strategies

Liaise with Design and Development teams for tasks and projects

Be proactive in pitching improvements to the websites

Plan, implement, manage, monitor, and upgrade the client's website

Respond to and troubleshoot all website issues

Identify and respond to all website security breaches

Ensure that the website is protected by enabling the appropriate security measures

Conduct content audits to eliminate redundant and/or duplicate information

Plan communication aligned with the brand’s strategy

Ensure website quality and efficiency by conducting regular test plans

Plan to improve the User Experience of the website regularly

Collaborate with teams and management to ensure that the website aligns with brand strategy

Prepare and present strategies to grow website metrics that are important to the brand

Keep up-to-date with industry best practices and monitor competitor websites

Plan, strategise and track promotional campaigns

Analyse, Strategise, plan and prepare monthly website performance and present to internal and external stakeholders

Maintain tracker of all updates on the website

Ensure Client satisfaction & smooth communication

All mails must be responded to within 24 hours on working days and any conversation about on-going/upcoming projects over whatsapp/call must be documented on mail

KPIs:

At least 2 blog/video case studies highlighting business impact through website strategies implemented (Maximum 1 per brand)

Atleast 4 instagram and linkedin carousel features for Schbang page highlighting small wins through strategy implemented (Maximum 2 per brand)

Participate in at least 2 external website awards

Skills required:

Strong attention to design detail

Understanding user behaviour and building user journey

Analytical mind and problem-solving attitude.

Fantastic time management skills

Ability to manage and work with teams

Good clear communication

At least 2 years of experience using any 2 CMSes

Experience using at least 1 ecommerce platform (eg: Shopify, Magento)

Google Analytics Power User

Understand and read API Documentations

Ability to adapt to new tools and softwares

Resolve team conflict

Good understanding of SEO

Ability to troubleshoot website issues in a fast-paced environment

Presentation skills

Preparing Pitch decks

Tools to master:

Google Analytics

Hotjar

Microsoft Clarity

CMS: Shopify, Wordpress, Magento, Drupal, Sitecore

Shopify Analytics

Google Search Console

Google Tag Manager

Google Docs, Slides, Sheets | Excel, Word, Powerpoint

Photoshop & Illustrator basic

Figma basic