Senior IT Support Specialist

Responsibilities:

System and network monitoring - configuring network devices, firewalls, access points, routers, and switches

Deploy, Install, Configure and administer Linux Systems and Servers

End-user support and troubleshoot technical issues

IT Asset and device assignments, management, and maintenance

G-Suite Administration

Configure and provide Biometric and HID access

Maintain licenses for all MTX Applications

Interact with employees globally at the technical level, as required

Perform Regular Audits of IT Assets and Applications

Ability to configure and scale IT systems and networks for a rapidly growing organization

Assist with hardware and software issues

Assist in defining and documenting best practices and support procedures

Performs other duties as required or assigned which are reasonably within the scope of duties enumerated above

What you will bring:

4-7  Yrs experience in IT support and system administration

Experience in network administration and Cisco Meraki

Experience in System and network monitoring - configuring network devices, firewalls, access points, routers, and switches is a must

Experience with Linux Server deployment and Administration

Advanced knowledge of Ubuntu is a must

Experience in tools like Jenkins, Docker, etc.

Advanced knowledge of Windows, macOS

Cisco CCNA Certification is a big plus

Experience in Cybersecurity is good to have

Experience working with G-Suite Administration is good to have

Experience working with Biometric and HID access is good to have

Familiarity with leading Infrastructure platforms such as GCP, Azure, and AWS is a big plus

Knowledge of IT audit processes & standards such as HIPAA, SOC-2, SSAE18, and ISO-27001 is desirable.

Key soft skills like -

Flexible with multifaceted tasks and a team player

High-level problem-solving

Analytical and critical thinking capabilities

Strong interpersonal and collaborative skills

Exceptional written and verbal communication skills