Technical Writer

Mandatory Skills

Experience in Technical Writing/Information Development

Experience writing topic-based and task-oriented documentation according to company style guidelines, requiring minimal editing from senior ID staff

Experience developing enterprise systems software documentation for users and system administrators

General knowledge on DITA concepts and IDCMS: ID (Information Development) Lifecycle and Content Management System

Excellent interpersonal, communication, and teamwork skills

MS Word

Roles, Responsibilities

Effectively collaborate with project stakeholders to scope ID work

Attend ID and Dev core meetings to understand ID requirements and plan, write and maintain concise but complete internal and external technical information (end user manuals, troubleshooting topics, compliance documentation, API descriptions) in compliance with client and team guidelines

Independently research for relevant information and perform content reviews

Work alongside multiple teams in a fast-paced agile environment towards providing high quality written content.

Follow recommended style and business guidelines; using approved templates

Being technically savvy in the areas of documentation by being hands-on with new and current product features

Being proficient in usage of documentation tools & systems and aware of new technologies in documentation, industry best practices.

Delivering the work allocated in time and with quality including translations and documentation build packages