Telecaller Cum Support Executive - Fresher

About the job:Job title: Telecaller Cum Support Executive (Female Only)

Key responsibilities:

1. Handle inbound and outbound customer calls professionally

2. Follow up with the customer regarding inquiries, services, and updates

3. Explain company services and provide the required information to customers

4. Maintain proper records of calls, follow-ups, and customer interactions

5. Respond to customer queries through Calls, Emails, or WhatsApp messages

6. Coordinate with internal teams for issue resolution and support

7. Assist customers with basic troubleshooting and guidance

8. Maintain positive customer relationships and ensure satisfaction

9. Prepare daily reports and update customer databasesWho can apply:Only those candidates can apply who:Salary:₹ 2,00,000 - 2,44,000 /yearExperience:No experience requiredDeadline:[hidden]:59:59Other perks:Informal dress code, Health InsuranceSkills required:Computer skills, Gujarati Proficiency (Spoken), Effective Communication, Email Management and Customer SupportOther Requirements:1. Any Graduate/Undergraduate2. Minimum 6 months of experience in Telecalling, Customer Support, or a similar role3. Prior experience in handling customer communication will be preferredAbout Company:SilverSky Technology is an Ahmedabad-based software development company, and we provide solutions for mobile app development, websites, CRM, e-commerce products, etc. We have clients from the USA, UK, France, Germany, Italy, Spain, Kuwait, Saudi Arabia, and Israel. We have been in this industry for more than 9 years.

Responsibilities

Job title: Telecaller Cum Support Executive (Female Only)

Key responsibilities:

1. Handle inbound and outbound customer calls professionally

2. Follow up with the customer regarding inquiries, services, and updates

3. Explain company services and provide the required information to customers

4. Maintain proper records of calls, follow-ups, and customer interactions

5. Respond to customer queries through Calls, Emails, or WhatsApp messages

6. Coordinate with internal teams for issue resolution and support

7. Assist customers with basic troubleshooting and guidance

8. Maintain positive customer relationships and ensure satisfaction

9. Prepare daily reports and update customer databases