Spa Manager – Guest Relations & Operations

Job highlights

• AccommodationJob DescriptionJob Title: Spa Manager – FemaleLocation: HyderabadCompany: Lemongrass HyderabadJob Type: Full-TimeWe are looking for a smart, professional and responsible Female Spa Manager to manage our day-to-day operations and deliver a premium guest experience.Who Can Apply:Graduates in Hotel Management / Hospitality ManagementCandidates with previous experience in Hotels, Resorts, Premium Salons, Spas or HospitalityFresh Hotel Management graduates with strong communication and leadership skills may also applyPrevious spa experience is an advantage but not mandatoryKey Responsibilities:Manage complete day-to-day outlet operationsHandle guest appointments, calls, walk-ins and enquiriesMaintain professional guest relations and service standardsManage therapists, housekeeping and front-office operationsPrepare staff schedules and monitor attendance and groomingHandle billing, daily closing and operational reportsDrive sales, memberships, packages and repeat bookingsHandle

Job Title: Spa Manager – Female Location: Hyderabad Company: Lemongrass Hyderabad Job Type: Full-Time We are looking for a smart, professional and responsible Female Spa Manager to manage our day-to-day operations and deliver a premium guest experience. Who Can Apply: Graduates in Hotel Management / Hospitality Management Candidates with previous experience in Hotels, Resorts, Premium Salons, Spas or Hospitality Fresh Hotel Management graduates with strong communication and leadership skills may also apply Previous spa experience is an advantage but not mandatory Key Responsibilities: Manage complete day-to-day outlet operations Handle guest appointments, calls, walk-ins and enquiries Maintain professional guest relations and service standards Manage therapists, housekeeping and front-office operations Prepare staff schedules and monitor attendance and grooming Handle billing, daily closing and operational reports Drive sales, memberships, packages and repeat bookings Handle guest feedback and resolve concerns professionally Monitor inventory and spa consumables Maintain hygiene and operational standards Train and guide staff on hospitality and guest-service standards Coordinate regularly with management regarding sales, staff and operations Candidate Profile: Excellent communication and interpersonal skills Strong hospitality and guest-handling skills Presentable and professional Good leadership and team-management ability Sales-oriented with the ability to upsell services and memberships Basic computer and billing/POS knowledge Responsible, punctual and capable of independently managing an outlet Preferred Background: Hotel Management | Hospitality | Hotels & Resorts | Spa & Wellness | Premium Salon Operations Experience: Freshers with Hotel Management qualifications or experienced hospitality candidates can apply.