Secretary / Executive Assistant

1. Founder Calendar & Daily Management • Manage schedule, meetings, calls, and travel plans • Ensure the Founder is always prepared with relevant information • Anticipate conflicts and proactively resolve them 2. Follow-ups & Execution (MOST IMPORTANT) • Maintain a daily dynamic follow-up system • Track all tasks across teams and ensure completion • Follow up persistently while maintaining professionalism • Escalate delays proactively 3. Operations Coordination • Coordinate between store, workshop, accounts, and management • Track orders, trials, deliveries, and client commitments • Ensure timelines are met across departments 4. Reporting & Data Management • Maintain reports for: • Walk-ins & conversions • Sales • Pending tasks • Prepare summaries for daily/weekly reviews 5. Client & Brand Interaction • Assist in handling high-value client communication when required • Support during trials, meetings, and key client interactions • Maintain a polished and professional brand presence 6. Personal & Executive Support • Manage personal logistics for the Founder, including: • Travel bookings (flights, hotels, transport) • Event/movie reservations and planning • Scheduling personal appointments • Handle urgent and time-sensitive requests efficiently • Ensure discretion and confidentiality at all times