Own & Drive the end to end product roadmap for the Recharge & Bill payment vertical at MobiKwik which is one of the largest & strategic vertical at the company
Be the voice of the customer, understand user needs (both spoken & tacit) and identify current gaps in the system. Speak to atleast 50-100 customers
Write crystal clear product requirements, mocks, prototypes flows and ensure that the engineering team knows what needs to be built.
If needed, interface with external partners/aggregators/government bodies/financial instituitions in order to get clarity on the path forward & deliver within aggressive deadlines
Evaluate the impact of your changes by analyzaing data & sharing insights with the broader team.
"Eat your own dog food" -- meaning, you should be a power user of your product & know it better than anyone else in the company.
Help the Business team define clear & differentiated value propositions which they can offer to customers/merchants/aggregators etc in the market