Backend Sales & Support Executive - Fresher

About the job:Key responsibilities:

1. Actively follow up with existing clients, distributors, and dealers to secure repeat orders, upsell/cross-sell, and maintain strong business relationships.

2. Understand client requirements, address purchase hurdles, and facilitate smooth order processing.

3. Deliver engaging physical and remote/virtual product demonstrations of our entire product portfolio to prospective leads and partners.

4. Explain product features, specifications, applications, and competitive advantages clearly and persuasively.

5. Receive, screen, and organise all incoming inquiries received via Phone, Email, Website, WhatsApp, and Social channels.

6. Accurately route relevant leads and technical inquiries to their respective internal departments (e.g., Technical Support, Field Sales, Accounts, Operations).

7. Log every interaction, follow-up, lead status, and client remark diligently into the CRM system in real time.

8. Ensure high data accuracy and maintain complete visibility across the sales pipeline.

9. Conduct web research and data mining using targeted keywords and industry directories to identify potential leads, dealers, and commercial buyers.

10. Build, clean, and enrich lead databases for cold outreach and marketing campaigns.

11. Assist the core sales and management teams with weekly/monthly reporting on lead conversion rates, inquiry trends, and dealer activity.Who can apply:Only those candidates can apply who:are from Noida onlySalary:₹ 2,00,000 - 3,00,000 /yearExperience:No experience requiredDeadline:[hidden]:59:59Skills required:MS-Office, Analytical Thinking, Client Relationship Management (CRM), B2B Sales, Sales Support, Market research, Effective Communication, Self-learning, Conversion Rate Optimization and Sales StrategyAbout Company:Aegis Informatics Pvt Ltd is a specialized Indian firm focused on telecom hardware/software solutions (especially voice logging & GSM terminals) with a decade-plus presence, a global partner network, R&D capability, and service orientation. We are known for voice recording/logging solutions across analog, digital and GSM mediums.

Responsibilities

Key responsibilities:

1. Actively follow up with existing clients, distributors, and dealers to secure repeat orders, upsell/cross-sell, and maintain strong business relationships.

2. Understand client requirements, address purchase hurdles, and facilitate smooth order processing.

3. Deliver engaging physical and remote/virtual product demonstrations of our entire product portfolio to prospective leads and partners.

4. Explain product features, specifications, applications, and competitive advantages clearly and persuasively.

5. Receive, screen, and organise all incoming inquiries received via Phone, Email, Website, WhatsApp, and Social channels.

6. Accurately route relevant leads and technical inquiries to their respective internal departments (e.g., Technical Support, Field Sales, Accounts, Operations).

7. Log every interaction, follow-up, lead status, and client remark diligently into the CRM system in real time.

8. Ensure high data accuracy and maintain complete visibility across the sales pipeline.

9. Conduct web research and data mining using targeted keywords and industry directories to identify potential leads, dealers, and commercial buyers.

10. Build, clean, and enrich lead databases for cold outreach and marketing campaigns.

11. Assist the core sales and management teams with weekly/monthly reporting on lead conversion rates, inquiry trends, and dealer activity.