Chat Support Executive

Job highlights

• PF, ESI (ESIC), 5 working days, One-way cabJob DescriptionPosition: Customer Service / Chat Support ExecutiveSalary Details :For international Chat Process - 23,000 per month CTC & In-Hand 19000 per monthEligibility CriteriaMinimum qualification: 10+2 (Higher Secondary) or aboveFreshers and experienced candidates can applyGood communication skills in English are mandatoryWork ScheduleRotational Night ShiftsCandidates must be comfortable working in any night shift5 days working & 2 Rotational Weekly OffsJob ResponsibilitiesHandle inbound customer calls / Chat professionallyResolve customer queries and provide appropriate solutionsMaintain high standards of customer service and customer satisfactionAccurately document customer interactions and resolutionsAccurately document customer interactions and follow company guidelinesSelection ProcessHR RoundAssessment TestManagerial roundShow moreJob roleWork locationSalt Lake City, Kolkata, West Bengal, IndiaDepartmentCustomer SupportRole / Cate

Position: Customer Service / Chat Support Executive Salary Details : For international Chat Process - 23,000 per month CTC & In-Hand 19000 per month Eligibility Criteria Minimum qualification: 10+2 (Higher Secondary) or above Freshers and experienced candidates can apply Good communication skills in English are mandatory Work Schedule Rotational Night Shifts Candidates must be comfortable working in any night shift 5 days working & 2 Rotational Weekly Offs Job Responsibilities Handle inbound customer calls / Chat professionally Resolve customer queries and provide appropriate solutions Maintain high standards of customer service and customer satisfaction Accurately document customer interactions and resolutions Accurately document customer interactions and follow company guidelines Selection Process HR Round Assessment Test Managerial round