Job description
Position: Service Engineer – AftersalesLocation: CoimbatoreExperience: 2–6 YearsQualification: ITI / Diploma / B.E. (Mechanical)Roles & ResponsibilitiesProvide after-sales service and technical support for material handling equipment.Attend customer complaints and resolve warranty-related issues.Perform equipment installation, preventive maintenance, and servicing.Conduct Pre-Delivery Inspection (PDI) before equipment dispatch.Train customers/operators on equipment operation and safety.Manage spare parts inventory, dispatch, and Annual Maintenance Contracts (AMC).Handle warranty extensions and mandatory machine services.Maintain service reports, MIS, and warehouse inventory.Support the growth of OEM after-sales service and spare parts business.Travel to customer sites for service and technical support.RequirementsITI / Diploma / B.E. in Mechanical Engineering.2–6 years of experience in after-sales service or field service.Good technical and troubleshooting skills.Good communication and customer handling skills.
Key skills
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