Customer Success (Renewals & Operations) Internship in Mumbai, Pune

We are looking for a proactive and detail-oriented Renewals Intern to support our Customer Success team in managing client renewals, ensuring timely follow-ups, and maintaining strong customer relationships. This role offers hands-on exposure to client communication, sales operations, and revenue retention strategies.

Selected Intern's Day-to-day Responsibilities Include

Assist in tracking upcoming and overdue contract renewals

Coordinate with clients for renewal discussions and follow-ups

Support in preparing renewal proposals, quotations, and documentation

Maintain and update renewal data in CRM systems

Work closely with internal teams (Sales, Operations, Finance) for smooth execution

Support in improving renewal processes and reporting metrics

About Company: At PadCare, we're on a mission to make hygiene sustainable. Founded in 2018, we have developed India's first patented sanitary napkin recycling technology, PadCareX. But we're not just solving a waste problem, we're building a circular economy that champions environmental resilience and social equity. Our service model closes the loop, starting from collection, recycling, and transforming single-use sanitary napkins into sustainable materials, while also creating dignified jobs for marginalized waste workers, especially women, across the country. With 100+ changemakers across 25+ cities, PadCare is driving real impact for people and the planet. Recognized by Forbes, the World Economic Forum, and more, we believe business can be a force for good. If you do too, PadCare is where your purpose finds a home. Oh, and you must have seen us on an episode of Shark Tank India, Season 2 - [hidden] v=7q0cmPtpJRo. ([hidden] .