Customer Acquisition Executive - Fresher

About the job:Key responsibilities:

1. Handle customer queries and complaints through calls or other support channels.

2. Provide accurate information and effective solutions to customer issues.

3. Assist customers with order-related queries, delivery issues, cancellations, and refunds.

4. Maintain professional communication and ensure customer satisfaction.

5. Follow company policies and customer service guidelines.Who can apply:Only those candidates can apply who:are from Gurgaon onlySalary:₹ 2,16,000 - 3,60,000 /yearExperience:No experience requiredDeadline:[hidden]:59:59Other perks:5 days a weekSkills required:Client Relationship, English Proficiency (Spoken), Effective Communication, Customer Support and Customer AcquisitionOther Requirements:Freshers: Graduates are eligible.Experienced Candidates: Undergraduates with relevant experience can apply.Communication Skills: B2 to B2+ level English communication.About Company:Coral Bling Services is a service provider of recruitment and training needs, providing exceptional services to our clients and job seekers across the country. Established in the year 2014, we are a professionally managed placement and training consultancy firm with a network across India. We have built enduring relationships with our clients across India. As a service partner, we help them source professionals with intellectual skills to help organizations build their human capital on one hand, and on the other, we help individuals build their careers. Coral Bling comprises a group of experienced specialists from the industry.

Responsibilities

Key responsibilities:

1. Handle customer queries and complaints through calls or other support channels.

2. Provide accurate information and effective solutions to customer issues.

3. Assist customers with order-related queries, delivery issues, cancellations, and refunds.

4. Maintain professional communication and ensure customer satisfaction.

5. Follow company policies and customer service guidelines.