Publishing Consultant - Inside Sales (WFH)

About the job:Key responsibilities

1. Contact assigned inbound leads promptly through calls, email, and approved business messaging channels.

2. Understand each author's manuscript readiness, book length, publishing goals, budget and expected timeline.

3. Recommend suitable packages and explain the publishing process, pricing, inclusions, exclusions and next steps clearly.

4. Build trust through attentive listening, useful guidance and accurate answers; demonstrate the author dashboard when relevant.

5. Handle price objections and competitor comparisons professionally, helping authors make informed decisions.

6. Own follow-ups from the initial conversation through quotation, agreement, and payment confirmation.

7. Keep lead stages, conversation notes, objections, next actions and follow-up dates updated in a CRM or spreadsheet.

8. Meet agreed sales and collection targets, review pipeline progress and flag stalled opportunities early.

9. Hand over the author's requirements, approved scope and commitments clearly to the publishing team.

10. Share recurring author questions and objections, participate in call reviews, and apply coaching to improve results.

11. Set realistic expectations and make only approved commitments about services, timelines and outcomesWho can apply:Only those candidates can apply who:have minimum 1 years of experienceSalary:₹ 5,50,000 - 8,50,000 /yearExperience:1 year(s)Deadline:[hidden]:59:59Skills required:Client Relationship Management (CRM), Sales Management and SalesOther Requirements:Have worked in a book or publication-related fieldAbout Company:We take pride in being India's '1st Lead By Authors' publication house. Lapsus Creations is an author-first self-publishing support company based in India. We help writers transform their manuscripts into professionally edited, designed, formatted and distributed books.

Our approach is built around clarity, collaboration and quality. Authors remain involved through discussions, reviews and approvals at every important stage. At Lapsus Creations, we believe authors should retain control of their work and receive honest, transparent guidance throughout their publishing journey. Our goal is simple: to help every author bring their story to readers with confidence.

Responsibilities

Key responsibilities

1. Contact assigned inbound leads promptly through calls, email, and approved business messaging channels.

2. Understand each author's manuscript readiness, book length, publishing goals, budget and expected timeline.

3. Recommend suitable packages and explain the publishing process, pricing, inclusions, exclusions and next steps clearly.

4. Build trust through attentive listening, useful guidance and accurate answers; demonstrate the author dashboard when relevant.

5. Handle price objections and competitor comparisons professionally, helping authors make informed decisions.

6. Own follow-ups from the initial conversation through quotation, agreement, and payment confirmation.

7. Keep lead stages, conversation notes, objections, next actions and follow-up dates updated in a CRM or spreadsheet.

8. Meet agreed sales and collection targets, review pipeline progress and flag stalled opportunities early.

9. Hand over the author's requirements, approved scope and commitments clearly to the publishing team.

10. Share recurring author questions and objections, participate in call reviews, and apply coaching to improve results.

11. Set realistic expectations and make only approved commitments about services, timelines and outcomes