Product Support Engineer

Profile: Product Support Engineer🔴 Experience: 1 year as Product Support Engineer.🔴 Location: Mumbai (Andheri). 🔴 5 days of working from office. Skills Required:🔷 Experience in providing support for ETL or data warehousing is preferred.🔷 Good Understanding on Unix and Databases concepts.🔷 Experience working with SQL and No-SQL databases and writing simple queries to get data for debugging issues.🔷 Being able to creatively come up with solutions for various problems and implement them.🔷 Experience working with REST APIs and debugging requests and responses using tools like Postman.🔷 Quick troubleshooting and diagnosing skills.🔷 Knowledge of customer success processes.🔷 Experience in document creation.🔷 High availability for fast response to customers.🔷 Language knowledge required in one of NodeJs, Python, Java.🔷 Background in AWS, Docker, Kubernetes, Networking - an advantage.🔷 Experience in SAAS B2B software companies - an advantage.🔷 Ability to join the dots around multiple events occurring concurrently and spot patterns.