Branch Manager/ Sales Manager LAP

Key Responsibilities:Sales and Business Development:Lead the branch team to achieve sales targets for Loan Against Property (LAP) products, ensuring overall growth in the branch's portfolio.Develop and implement strategies to acquire new clients, cross-sell products, and maintain long-term relationships with customers.Monitor market trends and competitor activities to identify opportunities and stay ahead of market demands.Promote the LAP product offerings through various channels, including partnerships, referral networks, and local events.Team Leadership and Management:Manage, mentor, and guide the sales and operational teams to achieve individual and branch-wide sales goals.Conduct regular performance reviews and provide coaching and training to enhance the sales team’s skills.Ensure adherence to organizational standards and processes in customer acquisition and relationship management.Customer Relationship Management:Establish and maintain strong relationships with key clients, stakeholders, and other business partners.Provide high-level support for the LAP product offering, including assisting clients with queries and guiding them through the loan process.Resolve customer issues or concerns related to LAP applications and ensure timely and efficient processing.Operational Management:Oversee the day-to-day operations of the branch, including loan origination, documentation, disbursement, collections, and compliance.Ensure the branch maintains a smooth, efficient, and compliant operation in line with internal policies and external regulations.Monitor and maintain branch financials, including revenue, expenses, and profitability.Reporting and Compliance:Provide regular reports to senior management on branch performance, including sales achievements, operational issues, and market trends.Ensure all processes comply with regulatory guidelines, including KYC (Know Your Customer) and AML (Anti-Money Laundering) policies.